FAQ2020-09-28T02:01:15-05:00

FAQ

What is your refund policy?2020-12-01T09:54:24-06:00

For unopened merchandise, our return policy is 30 days. Once the product is received, refunds will be issued.  For defective merchandise that is opened, refunds will be issued upon the receipt of the defective merchandise within 90 days of the purchase.

For streaming, please see Vimeo’s policy here.

Where can I get more information on climate change?2020-09-28T01:59:56-05:00

You can find more information at CFACT and our website Climate Depot.

Are there subtitles?2020-09-28T01:58:35-05:00

Yes, in English, Spanish, and French for the film only. Additional content is not subtitled.

I ordered tickets to the online premiere, can I still view?2020-09-28T01:57:48-05:00

Unfortunately no. The live online premiere was a limited time event, which has now expired. If you missed the show, we are sorry, but there are no refunds for the online premiere.

Who made Climate Hustle and where can I find more information?2020-09-28T01:54:51-05:00

CDR Communications and the Committee for a Constructive Tomorrow (CFACT) are the producers of Climate Hustle 1 and Climate Hustle 2. You can find more information by visiting their websites.

Are Climate Hustle 1 and 2 on the same DVD?2020-09-28T01:52:57-05:00

No, Climate Hustle 1 and Climate Hustle 2 are two separate films and 2 separate DVD’s.

How long will shipping take?2020-09-28T01:52:06-05:00

Most orders will be shipped within 3-4 business days.  International orders may take up to 10 business days to process.

What payment methods are accepted?2020-09-28T01:51:09-05:00

You can pay securely through Stripe, Apple Pay, or Google Pay.  We also accept payment by check, although you will need to mail in your confirmation email along with your check and your order will not ship until we have processed your payment.

Do you ship International2020-09-28T01:47:37-05:00

We do, but we ship from the United States, which make shipping international expensive. We are working on ways to alleviate this cost, but until then, there’s not much we can do. We appreciate your patience as we work to make Climate Hustle 1 and 2 available globally!

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